For queen, king, and cal king slatted style bed frames, it is incumbent upon purchaser to ensure that the frame utilized offers ample structural support for the mattress and foundation in view of that particular slatted style frame. In the event that such pump, hose or remote is deemed defective, Tempur-Pedic may, at Tempur-Pedic’s choice, repair or replace such component. To improve your shopping experience, please update your device to the latest version of iOS or Android OS. For purposes of this limited warranty, an email shall be considered a written communication. The algorithm is subject to change in future. Personal Information includes The User's name, address (both billing and shipping addresses), e-mail address, credit card information, and/or phone number. The comments expressed by consumers on this web site are not intended as advertisements. If you reject Tempur-Pedic’s last written settlement offer made before the arbitrator was appointed (“Tempur-Pedic’s last written offer”), your dispute goes all the way to an arbitrator’s decision (called an “award”), and the arbitrator awards you more than Tempur Tempur-Pedic’s last written offer, Tempur-Pedic will give you three incentives: (i) pay the greater of the award or $5,000; (ii) pay twice your reasonable attorney’s fees, if any; and (iii) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration. Electronics, electrical components, drive motors and massage motors are included. The delivery policy for Tempur-Pedic is as follows: For U.S. orders, all Tempur-Pedic mattresses are shipped via White Glove delivery. Just click on an icon to visit the download page. Deterioration causing the mattress to have a visible indentation greater than three- fourths (0.75) of an inch that is not associated with an indentation or sag which results from use of an improper or unsupportive foundation or adjustable bed base. || TEMPUR-Cloud's top and second layer each provide more pressure relieving power than all layers in other compressed mattress models tested. 8. (c) You may also litigate any dispute in small claims court in your county of residence or Fayette County, Kentucky if the dispute meets all requirements to be heard in the small claims court. Adjustable Bed Repair- Leggett & Platt- Tempur-Pedic. PRObreeze® feels up to 3 degrees cooler based on average heat index of TEMPUR-PRObreeze® compared to TEMPUR-ProAdapt® models measured over 8-hour period. Post. tempur-pedic® north america, llc (tempur-pedic®) warrants that it will, at tempur-pedic®’s option, replace or repair purchaser’s tempur-pedic® up 2.0 model if it is defective due to faulty worksmanship or … Replacement Wireless Remote Control337.60. We also have the largest inventory of Adjustable Bed Motors for Leggett & Platt, Sealy, Tempurpedic, Sleep Number, Serta, Ergomotion, Simmons. However, except for verifiable warranty defects, demos and floor models are sold “as is” and “with all faults” and covers on demos and floor models (whether removable or not) are not warranted or guaranteed. Tempur-Pedic mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting the weight of purchaser’s Tempur-Pedic mattress and user(s). Damage associated with an improper bed frame, foundation, or adjustable base. Fees and expenses are not counted in determining how much a dispute involves. Orders ... 95% of people responded that they would recommend their Tempur-Pedic® mattress. I brought my Adjustable Base from Sleepy's on 9/1/06 for $1600. Tempur-Pedic Canada 145 Milner Avenue Scarborough, ON M1S 3R1 Try a Tempur-Pedic near you Try a Tempur-Pedic near you Talk to … (b) In the event of a dispute, you or Tempur-Pedic must give the other a Notice of Dispute, which is a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. Product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased or used by another consumer. You must send any Notice of Dispute by U.S. Mail to Tempur-Pedic North America, LLC, ATTN: Office of General Counsel, 1000 Tempur Way, Lexington, KY 40511. An “authorized retailer,” for purposes of this Limited Warranty, is an individual or entity authorized by Tempur-Pedic to sell product directly to original purchasers. What happened? “Dispute” will be given the broadest possible meaning allowable under law. (i) This warranty governs to the extent it conflicts with AAA’s Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. 46 Items - Orvis Tempur-Pedic Dog Beds. (k) If the class action waiver is found to be illegal or unenforceable as to all or some parts of a dispute, then it will not apply to those parts. If any other provision of this section is found to be illegal or unenforceable, that provision will be severed with the remainder of this section remaining in full force and effect. Physical abuse or damage to the structure and/or cover material of the foundation, including but not limited to, burns, cuts, tears, or liquid damage. Tempur-Pedic makes no representations whatsoever as to the structural integrity or rated load for any frame not manufactured by or for Tempur-Pedic. We have a message taking service for out-of-hours queries. Tempur-Pedic reserves the right to invalidate this Limited Warranty if the foundation is determined, in Tempur-Pedic’s reasonable discretion, to be inadequate or if the mattress is found to be in an unsanitary condition. The arbitrator will determine the amount of fees, costs, and expenses unless you and Tempur-Pedic agree on them. The guarantee is valid only if the Tempur Product is used and handled correctly as per the instructions enclosed with your product. TEMPUR is a high-tech, visco-elastic material, originally developed by NASA for the American space program in the 1970s. Tempur-Pedic foundations are designed to work with a bed frame capable of supporting the load of the foundation and an approved mattress. Tempur-Pedic North America, LLC (“Tempur-Pedic”) warrants that it will, at Tempur-Pedic’s option, replace or repair Purchaser’s Tempur-Pedic product sold in the U.S. by an authorized retailer if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty. THEREFORE, IF PURCHASER USES INAPPROPRIATE FOUNDATIONS, BOX SPRINGS, ADJUSTABLE BED BASES, OR BED FRAMES WITH THE MATTRESS, SUCH USE WILL VOID THIS LIMITED WARRANTY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TempurPedic do not offer "sales" on TempurPedic's' mattresses. The Tempur-Pedic adjustable frame provides customizable bed adjustments to enhance your comfort level while sleeping and uses a wired remote to control the position of the frame. ^^Tempur-Pedic® Sleeptracker®is not created by, affiliated with, or supported by Google Inc. You’re using an unsupported web browser. Pissed Consumer © 2021 All This Limited Warranty and other performance warranties are based on tests conducted on “sets” that consist of our mattresses and our foundations/adjustable bed bases. In a dispute involving $10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. We also stock hard to find motors and parts for Craftmatic Adjustable Beds. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it. Please allow 7 days for a response. At Tempur-Pedic, we believe in life-changing sleep. 10-year warranty - For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it. ... 46 Items Found For replacement parts for adjustable bed. (f) Any arbitration will be conducted by the American Arbitration Association (the“AAA”) under its Commercial Arbitration Rules applying U.S. Federal Rules of Procedure and U.S. Federal Rules of Evidence. Tempur-Pedic Warranty Information. In no event, however, will the transportation costs exceed Tempur-Pedic’s then standard freight charges. Be it noted that any pump, hose or remote provided with, or contained with, any Tempur-Pedic product is warranted for five (5) years, such period commencing from the time of purchase of the product except if the product is a demonstration or floor model, which in such case the warranty period commences with the manufacturing date of the product as provided on the product’s law tag. You may contact Tempur-Pedic’s Customer Service Department by calling toll-free 1-800-821-6621 or by sending an email to customer.service@tempurpedic.com. If purchaser is not the original purchaser of this product, purchaser takes the product “AS IS,” “with all faults” and without warranty. If a claim or dispute is not filed within one year, it is permanently barred. Offer good only for orders placed direct from Tempur-Pedic on the www.tempurpedic.com website or through our direct-order telephone sales. Structural damage from using an improper bed frame. Sagging that is not associated with use of an improper bed frame. The arbitrator may award declaratory or injunctive relief only to you individually, and only to the extent required to satisfy your individual claim. We are an adjustable bed repair service in the Dallas-Fort Worth metroplex. In connection with the replacement of a product in compliance with the terms of this Limited Warranty, if a purchaser elects to upgrade to a more expensive product, it may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product plus the cost of any related additional sleep system pieces not being replaced as part of the warranty exchange. Tempur-Pedic Bed Repair. You agree to commence arbitration only in your county of residence or in Fayette County, Kentucky. This Limited Warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded pieces only. + For J.D. This Limited Warranty is valid only in connection with the original purchase of new products from authorized retailers and extends from the original purchase date of the original product purchased. Tempur-Pedic Product registration. Tempur Pedic TEMPUR‐Cloud Prima Medium-Soft, 10-Inch Luxury Cooling Memory Foam Layers, Queen, Made in USA Mattress, White 3.9 out of 5 stars 60 $1,699.00 $ 1,699 . (e) Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Zobacz! All ready for immediate shipping to you! However if there is a warranty defect not caused by the abuse or damage then the mattress would be covered under the standard warranty. 0% APR for 36 months1 - LEARN MORE & APPLY, Error (j) To the extent permitted by law, any claim or dispute under this Limited Warranty must be filed within one year in small claims court, an arbitration proceeding, or in court, if so permitted herein. Please read our general guarantee conditions. warranty information tempur-pedic® up 2.0 adjustable base. Tempur-Pedic North America — customer service/shipping lies and delays Was told upon ordering a bed set that it would arrive in a week or two. So when The User of Website buy direct from Website TempurPedic give The User of company services 90 nights to try sleeping on The Client's new mattress. The details of this warranty, and some limitations, are provided in the complete Warranty Description on the following pages. TEMPUR-Pedic International Inc. acquired the rights to manufacture the material at the end of the 1980s, and at the start of the 1990s its production engineers successfully developed a high-quality process for manufacturing of the TEMPUR material. The warranty for the replacement product runs from the date of original purchase of the replaced product. Yes, The User of Website can. Customer Service. unless other piece is also defective. This website is operated by Tempur-Pedic North America, LLC ("Tempur-Pedic"). Product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased or used by another consumer. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics, appliances, computers, tablets, personal care items, service aids, health and wellness items, mobile phones, HVACs and TV & … For this reason, The Company encourage The Customer to review these terms and conditions whenever The User of Website use this website. I purchase the extra warranty for one more year, for $100.00 more. Orders ... 95% of people responded that they would recommend their Tempur-Pedic® mattress. Consumers represented in advertising may have received free product. The Company may combine any of the Information collected about The Client of TempurPedic for any of the purposes described in this Privacy Policy. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Please enable Javascript. The Client's use of this website is based on these terms and conditions - please take a few minutes to review them. In the event that Tempur-Pedic replaces the mattress cover, Tempur-Pedic will replace it with the current style of cover available for the mattress, which may be of a different color or material than the original cover provided. Lines open Monday to Friday 10am to 4pm. This service includes in-home assembly and old mattress removal. Product Registration. All Rights Reserved. TEMPUR® Mattresses More than just memory foam, TEMPUR® Material responds to your body's temperature, weight and shape for a deep and restorative sleep. You and Tempur-Pedic will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent. 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