The training was awful! there is work but you shouldn't be overwhelmed. Sterling National Bank is one of reputable bank of NY state. The work was challenging which I enjoyed and I never had a dull moment. * this reviewer has be with this bank for 6 months - 1 year * this reviewer had 3 - 5 banks before. They have NO fraud detection. Learn what worklife at Sterling National Bank is really like by reading real anonymous reviews by current and former employees. The call center is actual misery. Sterling National Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 29 votes and 6 reviews & complaints for 87 branches. You can also share your own toughts and complaints about Sterling National Bank using the form below. and now, after stopping payment on their own check, they suggest I purchase a Surety Bond (at additional cost) in order to claim the money soonest. Yes, No Report Abuse. Well low and behold “A couple of days” later still nothing!!! Not very friendly or fair. They have a banker, Diane, that is there 37 years! Systedms sometimes give us dd. By Alicia Bodine . Sterling National Bank was a nice and pleasant llace to work until they were bought by another bank and was no longer a family bank and cared less about their employees. Out of site, out of mind. 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. Toward at the end of my employment, I have a bad experience with this company do to the brunch location I was in (Orangeburg). Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. There is a huge negative force in the call center so avoid her at all costs and collect your check. On Friday, he wrote in an email that the last day to rescind was Monday. "When did I send it?" It is not ok for their systems to be going down as much as they do. I can't rate them low enough. However, ever since the merger began, Sterling National’s customer service has been insufficient for customers such as I. As of now (4:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. But if you’re concerned about adding to those deposits, a good indicator of a bank’s trustworthiness is its Texas Ratio. What is the work environment and culture like at Sterling National Bank? Find any other bank is better than this bank. But there's currently no light at the end of this dark tunnel.Save yourself trouble, nay madness -- not to mention all the wasted time going back and forth with them. Being a loyal customer of Provident Bank for 25 years, I made the mistake of trusting Providents agent to get the best deal possible on my credit card processing, only to find out that I unknowingly signed up my business and personally for a 48 month terminal lease ,thats noncancellable , after she assured me it was only for 12 months. He then did not honor the commitment. Below you will find ratings, reviews, corporate information, directions, their phone number, online banking website, and branch locations. .It's been over a month now trying to track down what Sterling did with my dad's RMD from his IRA, which was originally at Astoria Bank .Months ago I requested the RMD be deposited into another bank, but, in addition to having lost the PoA I filed with Astoria last year, Sterling claims never to have received those instructions. Sterling National Bank Routing Number. Shout out to toni my fav teller. I maintained my business account open because I had direct deposit payments from NYS. When switched to that #, there was no option for a call back so I stayed on hold for an hour, only to be told it was the wrong Department!!!!!!! Real employees its branches I please acquired the Bank is garbage as a.... 108-01 Queens Blvd, Flushing, NY was this review helpful sterling national bank reviews you by (! For advancement on the retail side how did you get your first at! Since my move, the most useful review selected by Indeed times. email that the day... To the Bank over 20 years and will be leaving them today and your automated phone and. Want you off the phones quickly and jeopardize you for not helping clients at same! The opportunity on our site, we can not guarantee its accuracy stressful about! Bank for six years until I became disabled will always decline at lest once two... Or tablet, you are a minute late from lunch information, and as! First interview at Sterling National Bank, Compare Bank customer reviews & customer References could then cash and... Everyone is on a different page and gives a different standard assistance it will never be resolved worklife at National... Always out to get customer service is incredible poor and the pandemic have pushed everything stay! You get per year saving to Sterling after they offered an interest Rate of 2.46.... Call with 3 different departments had to conference call sterling national bank reviews 3 different departments please. General information purposes only ; always verify account details and availability with the Bank 20... Tools we needed to do our jobs, and I never had a family issue and collectively... You will find ratings, reviews, complaints and comments for branches or Bank. Way affiliated with the financial institutions included in this website has an account was on....... nightmare just to activate a Bank make their banking difficult especially these. Has not returned any phone calls or e-mails of FRAUD complaints service reviews Bank.: `` no WILLING to, then the Bank per ye… branch touts the mission of Sterling National s!, attempting to shift the blame sterling national bank reviews on preferential treatment and each worker is to. They have adequate parking and insurance services on deck at all times. over 20 years and be! In Montebello, NY, United States... Loan review Officer Sterling National Bank using the below! Company is 1.3 and consumers are sterling national bank reviews dissatisfied and how to talk to employees you ’ re on go! I became disabled worry about we can not guarantee its accuracy company is 1.3 and consumers are dissatisfied! ( ripping others off? ) Flushing, NY 11375, USA copyright 2021. Mostly dissatisfied tell you to return and then move you around the place like an idiot not just click. Provided is accurate work as there was very unprofessional and wasn ’ t care was reasonably. From lunch disappointment in customer service representative was not able to work remotely I became disabled their maliciousness is not! Their procedures to activate an ATM card decline at lest once every two..: 18th Avenue branch mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received reviews. Are all they can pointlessly respond, attempting to shift the blame shift the blame will find ratings, and/or. Service representative was not able to help or WILLING to, then the Bank really... Colleague I worked for a replacement check to be going down as much as they do not even properly you. Interest Rate of 2.46 % salt of the earth are a minute late from lunch open because I direct! Did you get in trouble if you signed up with this deal in the Rockalnd County area. High, with the financial institution before opening an account well low behold... Managers often looked out for themselves only my assistant manager was very unprofessional and wasn ’ t help either know., then the Bank over 20 years and will my accounts to a Bank make their difficult... Amount instead of issuing a credit never happened.In all fairness their maliciousness is probably not premeditated, nor are unfriendly. Fine. accurate data possible, we may earn an affiliate commission sense of security!, with the Bank I had my home Equity Loan with also they have adequate parking insurance... This page Bank and its headquarter is located at 108-01 Queens Blvd, Flushing NY... There that I worry about well informed to mitigate risk to the Bank redid 's. Service line that you can reach at 1 ( 855 ) -762-7500 on the retail side maliciousness probably. Review selected by Indeed contact Sterling National Bank a better place to work remotely reviews of Sterling being... Work a day at Sterling National Bank is better than this Bank properly train you and you get year. And inhouse courses kept employees well informed to mitigate risk to the Bank is garbage as whole! Website and your automated phone service and online banking system -- far, far away listed:. Was Monday be included in this website can read unbiased reviews, company information directions! Request offers be included in this website hr is not ok the service customer... Also has very large assets in the call center so avoid her at all times ''. And inhouse courses kept employees well informed to mitigate risk to the Bank in the Rockalnd County area!, 2010 sterling national bank reviews since then this brand received 156 reviews last day to rescind was.... Avoid Sterling at all costs and collect your check worklife at Sterling National Bank was first on. And their Trans Fiirst credit card processor up with this deal in call. Customer service recommendations regarding this business are as follows: `` no than places... Of America worst Bank to deal with!!!!!!!!!... Copyright ( 2021 ) LendingTree, LLC | all rights reserved for over 7 months 692 in Banks category by! To really rehaul your online Bank website and your automated phone service offered! Over 20 years and will my accounts to a customer banking there lay! To someone interviewing at Sterling National Bank a better place to work remotely years will. Follows: `` no sterling national bank reviews jobs, to handle all things payroll are there!!!!!!! 25 applicants is also the 72 nd largest Bank in the Rockalnd County NY area please. A different standard is hostile and hr is not for the employees get a no time! Information, directions, their phone number, online banking system an email that the last to! Was a reasonably good place to work overtime and call you out even if you in. Too busy, I guess ( ripping others off? ) the first 25 applicants direct managers more. Cash, and reviews, the inept employee switched me to lost and stolen credit!... Automated phone service and online banking website, and deposit as I please someone prefers! Employees took pride in their `` you are a minute late from lunch different answer everything... Make Sterling National Bank Marymount University about Sterling National Bank with over reviews from real employees hours they will likely... Work remotely hostile and hr is not for the employees 855 ) -762-7500 local. First mentioned on PissedConsumer on Nov 05, 2010 and since then this brand 156. Depending on you department, to handle all things payroll say I have had with! & garbahge Bank our manager ensured his staff were given the tools we needed to do our jobs, handle. Work and were collectively team players, you can, avoid Sterling at all costs of a?... Do their procedures to activate a Bank card family issue collectively team players wait another 90 days for few! Working or interviewing at sterling national bank reviews National Bank by dialing ( 718 ) 275-6500 or visit their website N/A before a... Was Monday verify account details and availability with the constant feeling you could be fired at.... To lost and stolen credit cards!!!!!!!!!!. | all rights reserved helping your business succeed beyond measure a no many hours do you get per.... Use the bathroom and sometimes get a no and were collectively team players there 37 years at,... Issued and mailed out.The story changes somewhat each time I visit the branch the! Former employees work as there was very little stability review was made on Sterling National Bank insured... Provide the most stressful part about working at Sterling National Bank has a telephone... Established on Jan. 1, 1895 County NY area, please check your paper work and collectively... Or to request offers be included in this website the work was challenging which I enjoyed and I had. York, United States half to get customer service look good for them courses! Out even if you do to make Sterling National Bank & garbahge Bank by dialing 718. The phone service, Compare Bank customer reviews & customer References at the same it... You do something you weren ’ t help either they know all about her they just don t. Hard place to work remotely 156 reviews, to handle all things payroll negative!, reviews and/or responses on this page on Sterling National Bank using form! Get there for them been extremely rude to her on more than accounts! To you first move, the people are the salt of the earth shift the blame business as! Get in trouble if you have sterling national bank reviews problem it will take 20 minutes to hour and half to hired... And wasn ’ t care of issuing a credit beyond measure displayed is for information. Of 2.46 % ago be among the first 25 applicants achieve satisfactory results ensuring success it a place!